Privacy Policy
Effective Date: October 7, 2026 · Flex Appeal Personal Training and Wellness LLC · Lawrenceville, GA
Flex Appeal Personal Training and Wellness LLC, doing business as Flex Appeal Personal Training ("Flex Appeal," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, book an intro session, or participate in our training programs.
1.Information We Collect
We collect personal information you voluntarily provide when booking an intro session or drop-in, inquiring about a program, or signing up for a membership. This may include:
- Your name, email address, and mobile phone number
- Fitness goals, program interests, and scheduling preferences
- Health, injury, fitness level, and nutrition information you choose to share for training purposes
- Payment and billing details processed through our payment and membership management providers
We also automatically collect technical information such as IP address, browser type, and device data through cookies and similar tracking technologies.
2.How We Use Your Information
We use the information we collect to:
- Process intro session and program requests and schedule classes and training sessions
- Build and adjust your customized training and nutrition plan
- Communicate about programs, class schedules, memberships, and gym information
- Send appointment reminders, class updates, and program updates (where you have opted in)
- Improve our website and training offerings
- Comply with legal obligations and protect our rights and the safety of our members
3.Health & Fitness Information
Information about your health, injuries, fitness level, and nutrition is used only to coach you safely and effectively. Flex Appeal is a personal training and wellness studio — not a medical provider — and we do not diagnose or treat medical conditions. You may review, update, or request deletion of this information at any time by contacting us using the details below. Minors may participate only with the consent of a parent or legal guardian, and we collect information about minors only from that parent or guardian.
4.Information Sharing
We do not sell your personal information. We share personal information only with service providers who help us operate our business — such as our customer relationship management platform, email delivery services, class booking and membership management apps, payment processors, and analytics providers — and only under obligations of confidentiality.
Mobile information and SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as needed to deliver those services. All other categories of use exclude text messaging originator opt-in data and consent — this information will not be shared with, or sold to, any third parties.
5.Cookies & Tracking
Our website may use cookies and pixels from analytics and advertising services to measure site traffic and campaign performance. You can disable cookies through your browser settings; some site features may not function properly as a result.
6.SMS & Email Communications
If you opt in to text messaging by checking the SMS consent box on our forms or by texting us first, you consent to receive SMS messages from Flex Appeal Personal Training and Wellness LLC related to appointment reminders, class scheduling, membership updates, program updates, and occasional promotions.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply depending on your mobile carrier plan.
- Opt out at any time by replying STOP to any text message. You will receive a final confirmation message and no further texts will be sent.
- Get help by replying HELP to any message, calling us at (678) 841-7731, or emailing fitnesshelp@flexappealpersonaltraining.net.
- Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly. Transactional messages related to services you have requested (such as appointment confirmations) may continue after you opt out of marketing.
7.Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8.Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. If you are a resident of a state with a consumer privacy law, such as California, you may have additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of any sale of personal information (we do not sell personal information).
9.Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10.Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
- Flex Appeal Personal Training and Wellness LLC
- Authorized Representative: Jeshua Pope, CEO
- 920 David Dr, Lawrenceville, GA 30046
- Phone: (678) 841-7731
- Email: fitnesshelp@flexappealpersonaltraining.net
- Website: flex.athletesaccel.com
11.Related Policies
Please also review our Terms of Service.